Last Updated: July 2026

At Inspirae Scents, we are committed to delivering your order safely and efficiently. Please read our Shipping Policy to understand how we process, dispatch, and deliver your purchases.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During festive seasons, promotional events, or product launches, processing times may be slightly longer.

Shipping Coverage

We currently ship across India through trusted courier partners to ensure safe and timely delivery.

If your location is not serviceable by our courier partners, our customer support team will contact you to discuss alternative shipping options or process a refund if shipment is not possible.

Delivery Timeline

Estimated delivery times after dispatch are:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 3–7 business days
  • Remote Locations: 5–10 business days

These are estimated delivery times and may vary due to courier operations, weather conditions, natural disasters, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your payment.

From time to time, Inspirae Scents may offer free shipping on eligible orders as part of promotional campaigns.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation via email or SMS containing your tracking details. You can use the tracking number to monitor your shipment until delivery.

Delivery Attempts

Our courier partners will make delivery attempts in accordance with their delivery policy. If the shipment cannot be delivered due to reasons such as an incorrect address, recipient unavailability, refusal to accept the package, or failure to respond to delivery attempts, the package may be returned to us.

Additional shipping charges may apply for re-dispatch of returned shipments.

Address Accuracy

Please ensure that your shipping address, contact number, and email address are accurate before placing your order.

Inspirae Scents shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Damaged Packages

If your package appears damaged or tampered with at the time of delivery:

  • Check the package before accepting it.
  • If the package appears severely damaged or opened, you may refuse delivery and immediately contact our customer support.
  • If you accept the package and later discover damage or leakage, please notify us within 48 hours of delivery with clear photographs of the product, outer packaging, and shipping label.

Eligible claims will be reviewed in accordance with our Refund & Returns Policy.

Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delivery schedules may occasionally be affected by factors beyond our control. Inspirae Scents is not liable for delays caused by courier partners, transportation disruptions, weather conditions, government restrictions, strikes, or other unforeseen events.

International Shipping

At present, Inspirae Scents ships only within India. International shipping services may be introduced in the future.

Contact Us

If you have any questions regarding your shipment or need assistance with an existing order, please contact our customer support team at support@inspiraescents.com

Thank you for choosing Inspirae Scents. We appreciate your trust and look forward to delivering your fragrances safely to your doorstep.